The weekly rota scramble
Shifts, cover and last-minute changes that still live in a spreadsheet only one person can edit.
Hospitality
Process improvement for hotels, pubs and restaurants.
We tidy the admin behind the service (rotas, handovers, bookings and the spreadsheets that hold a site together).
Book a 20-minute process review01
Rotas
Weekly shifts and last-minute cover in one place.
02
Handovers
Front of house, kitchen and duty managers on the same page.
03
Booking admin
Events and follow-ups that should not live in inboxes.
What we take on
What we offer hospitality teams
Service moves quickly. The work we take on is the planning before it, and the admin that still happens after it. One process at a time, using tools you already have.
- Weekly rotas and last-minute shift changes
- Handovers between front of house, kitchen and duty managers
- Booking and event administration sitting in inboxes
- Shared spreadsheets for stock, maintenance or staff records
- Follow-ups that should be automatic and currently are not
Typical starting points
Bring the process that slows the floor down.
Handovers between teams
Front of house, kitchen and duty managers passing notes that do not always arrive.
Booking admin in inboxes
Events, group bookings and follow-ups that should be a process, not a thread.
Next step
Want to walk through one hospitality process?
Book a 20-minute process review. Bring the rota, handover or booking admin that is slowing the team down.